We help businesses avoid regulatory problems, complaints and costly lawsuits from customers and workers and prevent scandals by reviewing and advising on:
- Governance structures
- Oversight processes
- Reporting processes
- Decision-making frameworks
- Complaints and reporting procedures from customers and workers
- Client and customer care processes and policies
With our training and advice on governance and oversight processes, you can:
- Have the confidence of independent, expert review and advice
- Decrease your insurance premiums (please discuss with your insurers if this applies to your business insurance)
- Cut costs related to hiring and re-training of staff leaving due to workplace-related problems, such as bullying, discrimination or sexual harassment
- Reduce the risk of costly litigation:
- from shareholders and regulators for problems caused by weak governance structures
- from customers for poor quality of the work product that they have bought
- from employees and workers for discrimination, bullying, sexual harassment and other employment-related problems
- Reassure stakeholders, such as investors, donors, shareholders and the media, that your business is managed according to reliable and tested principles
- Reduce the risk of reputational damage from litigation, scandals and negative feedback from customers and workers
- Keep and attract new business from customers and retain and attract the most talented staff
- Improve your organisation’s productivity and work environment
All our advice and business check-ups come with free and unlimited follow-up as a matter of course. Please get in touch on
Let us show your business how to bridge the gap and get to where it wants to be 